Our CC4all solutions
How to handle customer contact professionally with CC4ALL?
Today many companies successfully work with Microsoft solutions such as Teams or Dynamics. However, handling customer contact professionally is difficult.
CC4ALL offers rich ACD functionalities like skill-based routing, dynamic queues, real-time reporting, graphical call flow editor and many more. Operator functionality and chef/secretary is available also. The seamless integration with Teams and Dynamics adds the ability to route all calls efficiently too, for instance, the best available employee with the most knowledge of a specific product or service.
CC4ALL uses this powerful routing engine for all available channels, like email, Web Chat or Social Media conversations. With CC4ALL solutions you not only save on your IT costs but especially the communication with your customers will become optimal.
Please download below the brochure for more information.
CC4Teams
