ACTIS CLOUD
What is Cloud SBC
Actis Cloud SBC is a connectivity service for partners and customers who want to securely connect SIP based solutions. Actis provides a fully managed, high available and reliable session border controller (SBC) from geographical separated datacentre’s in The Netherlands. Actis Cloud SBC supports SIP based connections between solutions like UCaaS, Contact Centre (CX), on premiss Telephony Systems and PSTN connectivity. Actis Cloud SBC is based on Microsoft Teams Certified AudioCodes Session Border Controllers which provide PSTN connectivity and Contact Centre integration with the MS Teams Tenant (MS Teams Phone System license required).
Why Cloud SBC?
Actis Cloud decreases risks as no investment is needed in hardware, software and deployment resources. Actis Cloud is available as an off the shelf monthly service, so you can focus on functionality to the users in your organisation without maintaining infrastructure hardware and software. Easily add services & capacity on monthly basis as you grow/innovate.
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Cloud SBC Infrastructure
Actis Cloud SBC is delivered from geographical separated tier 3 datacentres. In the last 10 years these datacentres provided an uptime of 100%. Actis Cloud is monitored 24×7. The geo-redundant SBC’s run in a Spine/Leaf architecture based on world leading vendors and VMWare hypervisor. Actis provides internet connectivity to connect several solutions and services like UCaaS, CCaas and VoIP Providers. Optionally Actis datacentres offer rack space for partners who wish to provide customer specific hardware for connectivity.
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Managed Cloud SBC
Actis Managed Services provide 24×7 monitoring and support to guarantee your voice connectivity, including all hardware and software so your organisation can comfortably benefit from the integrations you require. Optionally Actis provides move, adds & changes by means of a timebank offer. Actis can also provide a deep insights of usage, call quality and other performance metrics by delivering monthly reports.
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White Label
Telecom Providers and System Integrators are often associated with large companies who develop cloud services themselves and sell it under their own name. Actis Cloud gives the smaller System Integrators in the SME channel, who have customers of a more moderate size, the opportunity to provide these cloud services under their own name. In this way the channel partner keeps control over the contractual relationship with their end customer under their own name.
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Connectivity
Actis Cloud SBC connects everything which supports SIP based connectivity like:
- VoIP Providers (SIP trunk over the Internet)
- SIP Providers (KPN, Vodafone, Odido, etc)
- UCaaS
- Zoom
- MS Teams
- CCaaS
- Genesys
- Nice CX
- CC4Teams
- Anywhere365
- Talkdesk
- and more
- Recording
- Call Cabinet
- AudioCodes
- On Premiss PABX (SIP trunking)
- Media Gateway’s (Analog/ISDN Converters)