Privacy policy

What are personal data?

These are all data that can be traced back to a natural person. This includes name, address and telephone number. But also an IP address is personal data. Because it can be traced back to an individual.

Personal data that we process

The collected data comes from the use of our services and/or provided by yourself, for example by using our website.

Below you will find an overview of the data we process:

• First and last name
• Gender
• Address
• Phone number
• E-mail address
• Bank account number
• Other personal data that you actively provide, for example in correspondence and telephone contact
• Information about your activities on our website

Purpose and basis of the processing

We process your personal data for the following purposes:

• Handling your orders
• Handling your payment
• Sending our newsletter
• To be able to call or email you if this is necessary to provide our services
• To inform you about changes to our services and products
• To deliver goods and services to you
• We also process personal data if we are legally obliged to do so, such as data that we need for our tax return

Automated decision making

We do not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions taken by computer programs or systems, without a natural person (for example an Actis employee) involved.

Sharing personal data with third parties

We do not sell your data to third parties and only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Actis remains responsible for these processing operations.

Request data

Your data is yours. And that is why you have certain rights.

• You have the right to view the data we have about you. That is why you can request an overview from us of the data we collect, for what purpose we do it and with which types of organizations we share that data.
• You have the right to have your data deleted.
• If we have stored your data incorrectly, you can report this and have this data changed. This way you help us to keep everything as complete and correct as possible.
• You can object to the use of your data in certain situations.
• You have the right to transfer your data.

Download the application form and email this to marketing@actis.nl.

We cannot always fulfill your request. Sometimes we have a good reason to still save or process your data. When we do, we will always communicate this in writing.

How we protect personal data

Actis takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

At a technical level we have taken the following measures:

• HTTPS encryption for web services
• SSL Certificates
• Personal login via Multifactor Authentication for employees.
• Firewall(s) for the Internet
• AntiVirus software on PCs and Servers
• Regular backups of data within the systems.
• No backups outside the fixed (wired and secured) network
• Extensive logging of events on the systems.

If you have the impression that your data is not properly secured or if there are indications of misuse, please contact us via marketing@actis.nl