Course
This course is designed to provide IT and contact center engineers with hands-on experience in configuring and maintaining the AudioCodes Voca CIC solution.
Student Profile
IT/CC Engineers with experience in configuring, maintaining IVR and Contact Center.
Products
Voca
Prerequisites
Students are expected to have an applicable professional background with a minimum of one year of practical experience with:
- VoIP and SIP network architecture.
- Contact Center and IVR experience.
- Microsoft Teams Background is preferred.
Details
- Four days
- Online Instructor Led, by AudioCodes
- Voca CIC Professional (VCICP)
- € 2300,- ex. VAT per trainee
- The training is subject to a minimum number of attendees
- Access to the training course will only be accepted when the payment is fulfilled before the training date
- Course code is TR-VCIC-PC-S
Date
January 13th – January 16th, 2025
Time
From 9:00h – 17:00h
Registration deadline
January 3rd, 2025
