What would it be like if smarter communication
were possible with your customers?
CC4Skype; a solution designed for skype for business! It is not a ported product form on older generation traditional solution but build from the ground up focussed on SfB users. This means we have a seamless integration with the Skype for Business software and is not a patchwork built up of different elements. As we are natively integrated with Skype for Business, we believe this offers a very elegant interface with a great user experience. Everything happens within that single interface, so no “tabbing” is required. You have your SFB client operating in the same window as your CC4Skype client.
With CC4Skype one client does it all. Whether you are an agent, operator or supervisor, you work with the same look and feel. The GUI dynamically adapts itself to the role and the situation. The attendant console for instance a field will be added to schedule appointments or allow you to view your favorite contacts.